HR Support Services for Businesses

Our HR consultancy services encompass management training, employee engagement through to documentation. We are here to effectively manage your HR functions, and offer guidance and professional HR support and compliance across various sectors.

When the stakes are high

Employment law is complex, fast-moving, and unforgiving when things go wrong. Whether you’re navigating a disciplinary process, managing a redundancy programme, drafting contracts, or dealing with an unexpected grievance, the decisions you make have real consequences for your business, your culture, and your people. That’s where we come in.

Clear, commercial advice

Clear Risk Management’s HR team provides commercially focused, plain-English employment advice that helps you act decisively and compliantly. We don’t sit on the fence. We’ll tell you what your options are, what the risks are, and what we’d recommend. We’ll then support you through the process from start to finish, including producing all the documentation you need along the way.

Experience that makes the difference

Our HR Business Partners hold CIPD qualifications at Level 5 and Level 7, and between them bring over 50 years of combined hands-on HR management experience across a wide range of sectors. That depth of experience matters, because employment situations are rarely straightforward and good advice depends on judgement as much as technical knowledge.

A dedicated consultant who knows your business

When you work with us, you’ll be assigned a dedicated consultant who will take the time to understand your business properly, how you operate, what your culture is, and how you like to manage your people. That means when something difficult arises, you’re not starting from scratch with someone who has never heard of you. You won’t be calling a helpline and explaining your situation to a different person every time. Your consultant will know your business, and their advice will reflect that.

Strong HR management can support stronger employment practices cover

Employment tribunal claims can be costly, disruptive and damaging to your reputation. Employment practices liability insurance provides valuable financial protection, but the best outcome is always preventing issues before they escalate and being properly supported if they do.

Your CIM broker places your cover with a clear understanding of the HR framework your CRM consultants have built around your business. Bespoke documentation, consistent management training, robust processes and the involvement of CIPD-qualified advisers all help demonstrate the strength of your HR arrangements. This gives your broker stronger evidence when negotiating with insurers at renewal.

If a claim does arise, your CRM HR consultants can help prepare documentary evidence, support meetings and can provide the technical HR expertise needed throughout the process. You can benefit from advisers who already understand your business and your people.

Risk management and risk transfer, working together

More for insurance clients

For clients who also hold an employment practices liability insurance policy through Clear Insurance Management, our service goes further still. Rather than following the usual path of notifying your insurers when an employment issue arises and being handed to a panel firm you've never dealt with, you can continue working with your dedicated CRM consultant right through the process, up to and including tribunal if it comes to that. Because we work within the terms of your policy, you'll automatically benefit from the insurance excess waiver relief that would otherwise only be available through your insurer's panel advisors. You get commercially grounded advice from people who already know your business, with the security of your insurance sitting behind it throughout.

Support across the full employee lifecycle

Our HR Business Partners cover the full employee lifecycle, from drafting contracts and handbooks at the point of hire through to managing complex exits including settlement agreements. We also provide proactive HR support including employee engagement surveys, management training, and Mental Health First Aid, because getting ahead of people issues is always better than reacting to them.

Our services include:

Bespoke HR Documentation

Your contracts, handbooks, and policies are the legal foundation of the employment relationship. If they're out of date, poorly drafted, or copied from a template that wasn't written for your business, they can actively work against you when a dispute arises. We've seen it happen more times than we care to count.

We produce bespoke contracts of employment, employee handbooks, and HR policies that are tailored to how your business operates and kept up to date as employment law changes. That means when you need to rely on your documentation, whether in a disciplinary hearing, a redundancy process, or a tribunal claim, it will actually say what you need it to say.

We also carry out documentation reviews for businesses who want an honest assessment of whether their existing paperwork is fit for purpose, and we'll tell you plainly what needs updating and why.

Commercial Employment Advice

Day-to-day employment situations don't wait for a convenient moment. A manager calls you at 8am to say an employee hasn't turned up for the third time this week. Someone raises a grievance against a colleague you can't afford to lose. A long-serving member of staff is struggling with performance and you don't know where the line is between support and capability. These situations need clear, decisive advice from someone who understands your business and isn't just reading from a script.

Our CIPD qualified consultants provide telephone and written support on any employment matter. Disciplinaries, grievances, sickness absence, performance management, TUPE, redundancy, flexible working requests, and everything in between. The advice is specific to your situation, commercially grounded, and delivered by someone who knows who you are and how you operate. Not a call centre. Not a different advisor every time. Just consistent, expert support from a consultant who is genuinely invested in getting it right for your business.

Employee Engagement Surveys

Most business owners and managers have a sense of how their people feel about working for them. What they often don't have is evidence. And without evidence, it's very difficult to know which problems to prioritise, where the culture is genuinely strong, and where the gaps between what leadership thinks is happening and what employees actually experience are widest.

Our employee engagement surveys are designed to surface the things that don't get said in team meetings or performance reviews. We design the survey around your business and your specific concerns, run it confidentially so that employees feel safe giving honest answers, and provide a clear analysis of the results with practical recommendations for what to do with them. The outcome isn't a report that sits on a shelf. It's a tool for making meaningful, targeted improvements to how your business feels to work in.

Supervisor and Management Training

The single most common cause of employment tribunal claims isn't bad intent. It's managers who didn't know what process to follow, who had a difficult conversation in the wrong way, or who applied a policy inconsistently because nobody had ever properly explained it to them. Training your managers isn't just a development investment. It's one of the most cost-effective forms of employment risk management available.

Our management training covers the situations your managers actually face: how to conduct a disciplinary investigation, how to manage a grievance without making it worse, how to have a difficult conversation about performance or absence, and how to apply your policies fairly and consistently.

Training is delivered by our CIPD qualified HR consultants, drawing on real experience of what goes wrong and what good looks like. It's practical, specific, and designed to give your managers the confidence to handle people issues properly rather than avoiding them until they escalate.

Settlement Agreements

When an employment relationship comes to an end and both parties want a clean, documented conclusion, a settlement agreement is often the right tool. But a poorly drafted agreement can leave loose ends, create future liability, or fail to achieve the protection you're looking for. Getting it right matters.

We advise on and produce settlement agreements for employers, ensuring they are drafted to achieve the outcome you actually need, cover the right claims, and are legally compliant. We'll advise you on what a reasonable settlement looks like in the context of your specific situation, guide you through the process, and make sure the agreement holds up. We can also manage the process sensitively where the employment relationship needs to be handled carefully to protect team morale or client relationships.

Minute-Taking and HR Meeting Support

Formal HR processes (disciplinary hearings, grievance meetings, redundancy consultations, and appeals) need to be conducted correctly and documented thoroughly. A poorly kept note of proceedings or a process that wasn't properly followed can undermine an otherwise defensible outcome and hand a significant advantage to a claimant's representative.

We provide experienced HR meeting support and note-taking for formal processes, ensuring the procedure is followed correctly, the right questions are asked, and the record of the meeting accurately reflects what was said and decided. For managers who are unfamiliar with running formal HR processes, having an experienced CRM consultant in the room provides both practical support and the reassurance that the process is being handled in a way that will stand up to scrutiny.

Why Clear Risk Management?

At Clear Risk Management, we believe that proper risk management means getting the detail right, every time. Here's what that looks like in practice.

Qualified at every level

Our consultants are professionally qualified specialists in their fields, with accreditations including CMIOSH, CIPD, MCERTS, BAFE SP205 and NAFDI. Whatever the discipline, you'll receive practical advice from experienced professionals with the credentials to back it up.

The right answer, not the textbook answer

No two businesses face the same risks. We take the time to understand your organisation and provide practical, proportionate advice that reflects your circumstances, not a one-size-fits-all approach.

Everything delivered in-house

Every service is delivered by our own qualified consultants. We never subcontract your work or pass you between providers, giving you consistent advice, clear accountability and a team that knows your business from day one.